We use sustainably forested FSC sourced wood.

Each piece of timber has its own natural character through unique tone and grain variations. Applied finishes such as smoked, limed and black staining are hand-applied and accentuate timber's natural characteristics (grain, knots, sapwood), so there may be subtle variations from approved samples. As your timber ages, the colour will mellow and deepen—this is part of the natural oxidation process.

We offer two professional finishing options for our timber products:

Osmo Clear Matt Oil (Standard): Nourishes the timber and penetrates the surface to enhance grain, creating a natural matte to satin appearance. The benefit of oil finishes is their ease of maintenance—they can be reapplied or spot-treated as needed over the furniture piece's life. Please note, oil finishes require more careful maintenance and may mark more easily from water or spills.

Waterborne Polyurethane (Optional Upgrade): A protective topcoat that sits on the surface of the wood, providing enhanced protection against spills and everyday household use with better scratch resistance than oil finishes. It creates a hard, wipeable surface ideal for families. The trade-off is that polyurethane slightly obscures the natural grain and texture of the timber, and future touch-ups require professional refinishing rather than simple reapplication.

Although our timber finishes assist in protecting the surface, it is still important to take care. For all timber pieces, use felt pads, trivets, coasters and placemats to prevent scratches and marks. Avoid prolonged exposure to direct sunlight or heat sources like air conditioning units, which can cause timber movement and surface discolouration.

Dust timber pieces with a soft, clean cloth slightly moistened with water and dry completely with a second clean cloth, always wiping with the grain. Wipe up any spills immediately and avoid harsh cleaners. Be mindful of moisture that can collect under vases or table accessories, as this can cause damage over time.

We use kiln-dried solid timber in our products. As a living material, timber may naturally expand, contract, or occasionally develop minor splits over time, particularly in environments with fluctuating humidity, direct sunlight, or air conditioning. These characteristics are a normal part of owning solid timber furniture and do not constitute a defect. Should any splitting occur, it can typically be addressed with wood filler or epoxy resin.

Stone is a natural material with inherent variations in veining, colour, and surface characteristics—each piece is one-of-a-kind and hardwearing when cared for properly.

Our stone pieces are honed and sealed to preserve their natural character while providing a durable, wipeable surface. Travertine features natural pits and indentations as part of its authentic character and is supplied unfilled unless you specifically request a filled finish. Please note, the sealer will not make the stone completely resistant to stains, however it will make it much easier to clean and maintain. To maintain the integrity of the seal, please avoid contact with acidic liquids (such as citrus juice, wine, or vinegar), as these may mark or etch the surface.

Clean with a non-acidic neutral cleaner specially formulated for natural stone. Alternatively, use warm water followed by drying with a clean cloth. Always read cleaning instructions before use.

Address spills immediately to prevent staining, and blot rather than wipe to prevent spreading. Clean with plain water and mild soap, rinse several times, then dry carefully with a soft cloth. Repeat if necessary.

Seams are a natural characteristic of stone. Should any cracks occur, our stonemasons can fill these on-site (costs apply).

When moving stone tables, dismantle the top from the base and move separately. Position the base first, then lower the top into place. Please note, Travertine is not as strong as marble and classed as a soft stone.

Concrete is a durable and practical material that's easy to maintain, though it will naturally age and patina over time.

For outdoor pieces, cover when not in use to protect from direct sunlight, which may alter colour. Store indoors in a dry location during winter and wet weather.

Clean with a warm damp cloth. Mild detergent can be used, but isn't necessary. Avoid harsh chemical cleaners or abrasive materials which can dull the surface, and vigorous scrubbing which could compromise the sealant.

Our Monument range features brass plating over a stainless-steel substrate. Our lighting features solid brass with decorative plated finishes, including Antiqued Brass, Bronze, and Black Nickel.

Brass is a living material, so it can slightly deviate from the approved sample once finished. Handle carefully, as natural oils and lotions from fingertips can leave marks on brass surfaces. We recommend handling these pieces with clean cotton gloves during installation or when repositioning to preserve the finish.

Please keep in mind that brass will naturally patina and age over time, developing a beautiful darkened finish. We apply a penetrating oil finish to help maintain its natural lustre.

To care for brass pieces, simply polish with a soft white cloth. For lacquered plated finishes, clean with a soft damp cloth or mild detergent using warm water (never hot). Do not use harsh solvent-based, abrasive, stainless steel, ammonia, bleach or highly alkaline or acidic cleaners.

For outdoor brass light fittings, we recommend unlacquered brass in either polished or brushed finish. When exposed to the elements, unlacquered brass will naturally develop its own patina over time. To ensure longevity, regularly wipe away any settled water or moisture to protect the metal from corrosion. With proper care, unlacquered brass can last for decades outdoors.

To maintain a polished appearance, use a liquid metal polish as needed. For brushed finishes, gently buff with a non-scratch green scouring pad at the first sign of corrosion to restore the texture.

Lacquered and plated brass finishes are not suitable for outdoor installation, as prolonged exposure to sunlight, weather conditions, and coastal environments will cause the protective finish to deteriorate.

Please note that brass products installed in coastal locations or areas exposed to sea air and saltwater spray are not covered under warranty.

We use premium cork sheeting for select products, supplied as pre-finished tiled panels. The cork is factory-finished with a UV-protective, water-borne polyurethane coating that is FSC-certified, eco-friendly, and low-VOC.

As a natural material, cork may exhibit variations in tone, texture, and grain pattern. These variations are characteristic of genuine cork and contribute to its unique aesthetic. The pre-applied finish provides a durable, wipeable surface suitable for everyday use.

To prevent colour fade, avoid placing cork in direct sunlight.

Avoid harsh chemicals, abrasive cleaners and excessive moisture. Remove dust and debris with a soft brush. For light cleaning, use a damp cloth with a mild, pH-neutral soap and water solution.

Use felt pads, trivets, coasters and placemats to prevent scratches. Avoid harsh or abrasive cleaners, and never use scrapers or razor blades on glass surfaces.

You can use either glass cleaner and paper towels or a lint-free towel to clean glass surfaces. Change out towels as they get damp or dirty to prevent any streaking.

Although furniture pieces with tempered glass is up to four times tougher than regular glass, it is not unbreakable. Tempered glass should be cared for like normal glass and handled with care.

Rattan is a natural material that requires protection from moisture and direct heat or sunlight to prevent mould and mildew.

Dust regularly with a soft, slightly damp lint-free cloth, then wipe dry. Avoid abrasive cleaners, harsh chemicals and aerosol sprays.

Wipe spills immediately with a clean, dry cloth. For stubborn marks, use a soft cloth with water and mild detergent, then dry thoroughly. Avoid furniture polish, which can build up and leave residue over time.

For warranty information, test certificates (abrasion, flammability and lightfastness) and environmental specifications, please contact our studio or fabric suppliers directly. Fabric warranties remain with the original supplier.

To prevent colour fade, avoid placing fabric in direct sunlight and use curtains and blinds for protection when possible.

Rotate and fluff cushions and pillows weekly to distribute wear and restore their loft. Vacuum regularly with a soft upholstery attachment, ideally weekly at half power. Do not wash, bleach or tumble dry.

We recommend professional upholstery cleaning annually, though this may vary depending on use. Check your specific fabric requirements to ensure appropriate care methods.

For immediate spills, blot gently with a clean microfibre cloth, working from outer edges inward to prevent stain rings. Never rub, as this enlarges stains and damages fabric structure. We recommend using a professional upholstery cleaning service for stains. If using a cleaning agent, always test in an inconspicuous area first, apply lightly in several applications rather than one concentrated dose, and do not over-saturate or allow water to pool in seams.