
We use sustainably forested FSC sourced wood. American Oak and Walnut are our two most-used timbers.
Each piece of timber has its own unique tone and grain variations. Applied finishes – smoked, limed and black staining – are hand-applied and accentuate timber's natural characteristics (grain, knots, sapwood), so subtle variations from approved samples are normal. As your timber ages, the colour will mellow and deepen—this is part of the natural oxidation process.
We offer two finishing options:
Osmo Clear Matt Oil (Standard): Nourishes the timber and penetrates the surface to enhance grain, creating a natural matte to satin appearance. The benefit of oil finishes is their ease of maintenance—they can be reapplied or spot-treated as needed over the furniture piece's life. Please note, oil finishes require more careful maintenance and may mark more easily from water or spills.
Waterborne Polyurethane (Optional): A protective topcoat with a satin finish that sits on the surface of the wood, offering enhanced protection against spills, everyday use, and scratches. It creates a hard, wipeable surface ideal for families. The trade-off is that it slightly obscures the timber's natural grain and texture, and future touch-ups require professional refinishing rather than simple reapplication.
Our finishes help protect the surface, but care is still needed. Use felt pads, trivets, coasters and placemats to prevent scratches, marks and heat damage (avoid items with black rubber feet, as these can leave marks). Avoid prolonged exposure to direct sunlight or heat sources such as air conditioning units, which can cause timber movement and surface discolouration.
Dust with a soft cloth slightly moistened with water, always wiping with the grain, then dry completely with a second clean cloth. Wipe up spills immediately and avoid harsh cleaners. Be mindful of moisture collecting under vases or table accessories, as this can cause damage over time.
We use kiln-dried solid timber. As a living material, it may naturally expand, contract, or occasionally develop minor splits over time — particularly in environments with fluctuating humidity, direct sunlight, or air conditioning. This is a normal part of owning solid timber furniture and does not constitute a defect. Should splitting occur, it can typically be addressed with wood filler or epoxy resin.
Stone is a natural material with inherent variations in veining, colour, and surface characteristics—each piece is one-of-a-kind and hardwearing when cared for properly.
Our stone pieces are honed and sealed to preserve their natural character while providing a durable, wipeable surface. Travertine features natural pits and indentations and is supplied unfilled unless you specifically request a filled finish. The sealer won't make stone completely stain-resistant, but it makes it much easier to clean and maintain. To protect the seal, avoid contact with acidic liquids such as citrus juice, wine or vinegar, as these may mark or etch the surface.
Clean with a non-acidic neutral cleaner specially formulated for natural stone. Alternatively, use warm water followed by drying with a clean cloth. Always read cleaning instructions before use.
Address spills immediately to prevent staining and blot rather than wipe to prevent spreading. Clean with plain water and mild soap, rinse several times, then dry carefully with a soft cloth. Repeat if necessary.
Seams are a natural characteristic of stone. Should any cracks occur, our stonemasons can fill these on-site (costs apply).
When moving stone tables, dismantle the top from the base and move separately – position the base first, then lower the top into place. Note that travertine is a soft stone, not as strong as marble.
Concrete is durable and easy to maintain, though it will naturally age and patina over time.
For outdoor pieces, cover when not in use to protect from direct sunlight, which may alter colour. Store indoors in a dry location during winter and wet weather.
Clean with a warm damp cloth – mild detergent can be used, but isn't necessary. Avoid harsh chemical cleaners or abrasive materials which can dull the surface, and vigorous scrubbing, which could compromise the sealant.
Our Monument range features brass plating over a stainless-steel substrate. Our lighting uses solid brass with decorative plated finishes, including Antiqued Brass, Bronze, Brushed and Black Nickel.
Brass is a living material. Each piece is hand-finished, so can slightly deviate from the approved sample once completed. Handle with care – natural oils and lotions from fingertips can leave marks. We recommend wearing clean cotton gloves when installing or repositioning these pieces to protect the finish.
Lacquered and plated finishes: Clean with a soft damp cloth or mild detergent in warm (not hot) water. Avoid harsh solvent-based, abrasive, stainless steel, ammonia, bleach or highly alkaline or acidic cleaners. For brushed finishes, gently buff with a non-scratch green scouring pad at the first sign of corrosion to restore the texture.
Unlacquered brass: A penetrating oil finish is applied to help maintain its natural lustre. Polish with a soft white cloth and use a liquid metal polish as needed. Unlacquered brass will naturally patina and darken over time.
We use premium cork sheeting for select products, supplied as pre-finished tiled panels. The cork is factory-finished with a UV-protective, water-borne polyurethane coating that is FSC-certified, eco-friendly, and low-VOC.
As a natural material, cork may show variations in tone, texture, and grain pattern — this is characteristic of genuine cork and part of its aesthetic. The pre-applied finish provides a durable, wipeable surface suited to everyday use.
To prevent colour fade, avoid placing cork in direct sunlight.
Avoid harsh chemicals, abrasive cleaners and excessive moisture. Remove dust and debris with a soft brush. For light cleaning, use a damp cloth with a mild, pH-neutral soap and water solution.
Use felt pads, trivets, coasters and placemats to prevent scratches. Avoid harsh or abrasive cleaners, and never use scrapers or razor blades on glass surfaces.
Clean with glass cleaner and paper towels, or a lint-free towel — change towels as they become damp or dirty to prevent streaking.
Tempered glass is up to four times tougher than regular glass, but it isn't unbreakable. Treat it with the same care as normal glass.
Rattan is a natural material that requires protection from moisture and direct heat or sunlight to prevent mould and mildew.
Dust regularly with a soft, slightly damp lint-free cloth, then wipe dry. Avoid abrasive cleaners, harsh chemicals and aerosol sprays.
Wipe spills immediately with a clean, dry cloth. For stubborn marks, use a soft cloth with water and mild detergent, then dry thoroughly. Avoid furniture polish, which can build up and leave residue over time.
For warranty information, test certificates (abrasion, flammability and lightfastness) and environmental specifications, please contact our studio or fabric suppliers directly — fabric warranties remain with the original supplier.
To prevent colour fade, avoid placing fabric in direct sunlight and use curtains or blinds for protection where possible.
Vacuum regularly with a soft upholstery attachment, ideally weekly at half power. Do not wash, bleach or tumble dry.
We recommend professional upholstery cleaning annually, though this may vary with use — check your specific fabric requirements for appropriate care methods.
For spills, blot gently with a clean microfibre cloth, working from the outer edge inward to prevent stain rings — never rub, as this enlarges stains and damages the fabric structure. We recommend a professional upholstery cleaning service for stains. If using a cleaning agent, test in an inconspicuous area first, apply lightly in several light applications rather than one concentrated dose, and avoid over-saturating or letting water pool in seams.